Contact Segway Customer Service
Segway Phone Numbers and Emails
Toll-Free Number:
-
(866) 473-4929
Customer Service:
-
+44 203 192 1421UK
Headquarters:
-
(603) 222-6000
Segway Emails:
Customer Service
Legal
Privacy Inquiries
Technical Support
Contact Information
Segway Website:
Segway Help Center:
Corporate Office Address:
Segway, Inc.
14 Technology Drive
Bedford,
New Hampshire
03110
United States
Other Info (opening hours):
Hours Of Operation
5:30 a.m. to 5:00 p.m. Pacific Time Monday - Friday
Fax:
1-603-222-6001
How Good is Segway's Customer Service?
Summary of Segway Customer Service Calls
304
TOTAL
CALLS
CALLS
00:16
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Segway?
Product/ Service Question:
- “Defective item”
- “Defective ninebot eKick scooter Zing E8”
- “I need a warranty repair”
Request for Information Question:
- “Technical support”
- “Tech support”
- “Question about control panel”
Shipping and Delivery Question:
- “Tracking”
- “My shipment”
- “I did not get my helmet with”
Return/ Replace Question:
- “Need a replacement tire for ninebot scooter”
- “For exchange and return not working segway”
- “Replacement parts”
Payments and Charges Question:
- “Need new charger”
- “I opened up a Ninebot scooter 20 I charged built it up I tried to cut it on and it didn't work”
- “I want ya to bill me or send it to my address 609swannstreet address so i can sen U z”
Account Question:
- “Account issues”
- “Having trouble with Segway account to log in and”
- “Border lock from Safeway forgot the combination I want to know if I could reset the llock number”
Activation/ Cancellation Question:
- “Cancelled order”
- “Activation”
Staff Question:
- “Following up on service”
- “Service status”
Refund Question:
- “Refund expected but not received”
- “Refund”
Other Question:
- “My scooter has lost its speed”
- “Windshield for utv0624”
- “Ninebot scooter lock issue”
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Segway