Segway Phone Numbers and Emails

Toll-Free Number:

  • (866) 473-4929
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Customer Service:

  • +44 203 192 1421
    UK

Headquarters:

  • (603) 222-6000

Segway Emails:

Customer Service
Legal
Privacy Inquiries
Technical Support
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How to Contact Segway Customer Service?

Most Popular Number:

(866) 473-4929
Total calls: 241 Issues resolved: 7 Last call: Mar 27, 2024

What Is the Segway Customer Service Phone Number?

The company offers multiple Segway numbers to address customers' problems and issues. You can call the company using their customer service number at 1-866-473-4929 for general inquiries and help. In addition, dial +44-203-192-1421 if you are in the UK. Besides, if you need assistance from the company's operation, contact Segway at 1-603-222-6000.

What Is the Segway Corporate Office Address?

Segway has corporate headquarters at 14 Technology Drive Bedford, New Hampshire 03110, United States. This corporate office serves as the center for the company's operations. The address is also established to contact the company customer service team for any concerns and doubts. The support team is easily accessible at this hub and is committed to providing quick support. In addition to visiting this office, you can also mail the customer support team.

Does Segway Have A 24-hour Help Center?

Segway strives to assist its customers no matter when and where they face the trouble. However, if you are looking for trained representatives, the operational hours are from 5:30 AM to 5:00 AM Pacific Time, Monday through Friday. If you need help going through the phone numbers, email the team. The Segway customer service can be contacted at technicalsupport@segway.com.

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Contact Information

Segway Website:

Segway Help Center:

Corporate Office Address:

Segway, Inc.
14 Technology Drive
Bedford, New Hampshire 03110
United States

Other Info (opening hours):

Hours Of Operation

5:30 a.m. to 5:00 p.m. Pacific Time Monday - Friday

More contact details

Fax:

1-603-222-6001

Segway Rating Based on 65 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Segway's Customer Service?

Norton Rea
Norton Rea
Feels Disappointed | Oct 13, 2023

They didn't solve anything for me

Read full quote
Tianna Itd
Tianna Itd
Feels Satisfied | May 10, 2023

Great talk, he said the cases had been, started, but no helmet has been sent, so whats the deal?

Read full quote
Gehrig Riy
Gehrig Riy
Feels Satisfied | Feb 04, 2023

Very professional

Read full quote

Summary of Segway Customer Service Calls

304 TOTAL
CALLS
00:16 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Segway?

Product/ Service Question:

  • “Defective item”
  • “Defective ninebot eKick scooter Zing E8”
  • “I need a warranty repair”

Request for Information Question:

  • “Technical support”
  • “Tech support”
  • “Question about control panel”

Shipping and Delivery Question:

  • “Tracking”
  • “My shipment”
  • “I did not get my helmet with”

Return/ Replace Question:

  • “Need a replacement tire for ninebot scooter”
  • “For exchange and return not working segway”
  • “Replacement parts”

Payments and Charges Question:

  • “Need new charger”
  • “I opened up a Ninebot scooter 20 I charged built it up I tried to cut it on and it didn't work”
  • “I want ya to bill me or send it to my address 609swannstreet address so i can sen U z”

Account Question:

  • “Account issues”
  • “Having trouble with Segway account to log in and”
  • “Border lock from Safeway forgot the combination I want to know if I could reset the llock number”

Activation/ Cancellation Question:

  • “Cancelled order”
  • “Activation”

Staff Question:

  • “Following up on service”
  • “Service status”

Refund Question:

  • “Refund expected but not received”
  • “Refund”

Other Question:

  • “My scooter has lost its speed”
  • “Windshield for utv0624”
  • “Ninebot scooter lock issue”

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